Política de reembolso

Return & Refund Policy – TeeZone

Last Updated: June 2026

At TeeZone, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 14 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and unwashed.
  • The item must be in its original condition and packaging.
  • Proof of purchase or order confirmation must be provided.

Items returned without prior approval may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products.
  • Gift cards.
  • Clearance, sale, or final-sale items.
  • Products damaged due to misuse, improper care, or normal wear and tear.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number.
  • Clear photos of the item.
  • Photos of the packaging (if applicable).

After review, we will offer a replacement or full refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method.
  • Processing times may vary depending on your payment provider.
  • Refunds typically appear within 5–10 business days after approval.