Política de envío

Shipping Policy – TeeZone

Last Updated: 

Thank you for shopping with TeeZone. This Shipping Policy explains how we process and deliver orders.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During high-demand periods, processing times may be longer than usual.

Shipping Times

Estimated delivery times vary depending on your location:

  • Domestic Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, including customs clearance, weather conditions, carrier delays, or peak shipping seasons.

Shipping Rates

Shipping costs are calculated and displayed at checkout before payment is completed.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (if available).

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

TeeZone is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete addresses provided by customers.

Lost or Stolen Packages

TeeZone is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen afterward.

If you experience delivery issues, please contact the shipping carrier directly. We will assist where possible.

International Shipping

For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

These charges are not included in the product price or shipping cost unless otherwise stated.

Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and photos when contacting support.

We will review the issue and work toward an appropriate resolution.

Delays Beyond Our Control

We are not liable for shipping delays caused by:

  • Weather events
  • Natural disasters
  • Customs inspections
  • Carrier disruptions
  • Labor strikes